Legal
Terms & Liability Agreement
Plain-language summary. The full Terms & Liability Agreement is presented to every client at the time of submission and must be accepted before iRecord365 submits any document.
1. What we do
iRecord365 submits documents electronically to county recorder offices — not to courthouses. After the county records or rejects a document, we email the result to the address on the submission form.
2. We do not provide legal advice
iRecord365 is not a law firm. We submit documents exactly as provided. You are solely responsible for legal accuracy, completeness, form requirements, and whether your document is eligible for e-recording. We strongly recommend that a licensed attorney or qualified professional review your documents before submission. Our pre-check is limited to basic clarity and margin requirements; the county clerk makes the final determination on acceptance.
3. We do not provide cost estimates
To maintain efficiency and avoid delays, iRecord365 does not provide cost estimates over the phone, by email, or in advance of submission. Your invoice will reflect the applicable county recording fees and iRecord365 service fees. If the county charges more than the initial county fee, you may receive a short secondary invoice for the difference.
4. Payment methods
- Credit card — a 4% non-refundable processing fee applies and is not returned if a refund is later issued.
- ACH (bank transfer) — no additional iRecord365 fee. New clients require ACH pre-note verification, which can take up to 10 business days to clear. Established clients typically clear in 1–3 business days.
- Physical check — overnight a check to skip ACH clearing time. Notify us so we can flag your account.
- Zelle — accepted with no additional iRecord365 fee.
Documents are submitted promptly upon receipt of cleared payment. Invoices are sent by email through QuickBooks.
5. Service fees are non-refundable
All iRecord365 service fees are strictly non-refundable, regardless of outcome or county decision. Refunds apply only if (a) the final county fee is less than what was prepaid, or (b) the county declares the document non-recordable. Refunds under $5 are credited to your account unless you request otherwise.
6. Cancellations
You may cancel before payment by emailing info@irecord365.com or replying to any email from us. Once an invoice has been paid, the submission cannot be canceled and service fees are non-refundable.
7. Rejections & resubmissions
A $58 rejection fee applies starting with the third submission attempt (after the second rejection). Rejected documents older than six weeks are automatically purged from our system; once removed, we no longer have access to the document or its data. Please request any corrections or refunds within six weeks of the rejection.
8. Document-specific review
Documents that reference transfer tax, documentary tax, excise tax, consideration, purchase price, sales price, or other stated value may require additional internal review before submission to prevent incorrect county charges. Same-day submission may not be available for these document types. This review is part of our standard quality-control process and is not a service delay.
9. California originals
California counties require original documents. After submission, mail the original matching document — including the submission name and invoice number — to:
iRecord365
771 Harbor Blvd., Suite 400-237
Destin, FL 32541
10. No guarantee or warranty
iRecord365 does not guarantee or warrant the outcome, timing, or acceptance of any document submitted to a county recorder's office. County processing timelines, fees, and decisions are entirely outside our control. Any information or suggestions we provide are for general informational purposes only and are not legal or professional advice.
11. Limitation of liability
To the fullest extent permitted by law, iRecord365's total cumulative liability — whether in contract, negligence, tort, or otherwise — is strictly limited to the iRecord365 service fees paid for the specific submission giving rise to the claim. iRecord365 is not liable for any indirect, incidental, consequential, exemplary, or punitive damages, including lost profits, lost business, or delays caused by county processing or third-party systems.
12. Indemnification
You agree to defend, indemnify, and hold harmless iRecord365, its owners, employees, and affiliates from any claims, damages, losses, liabilities, or expenses (including reasonable attorneys' fees) arising from the content or legality of any document you provide, your use or misuse of our services, or your violation of this Agreement or any applicable law.
13. Electronic signatures & changes
By accepting the agreement at submission, your e-signature has the same legal effect as a handwritten signature. iRecord365 may modify this Agreement at any time; changes take effect upon posting to our website, and continued use of the services constitutes acceptance.
14. Contact
Questions about this Agreement: info@irecord365.com or (714) 602-1510.