FAQ

Experience hassle-free document processing with us! We operate without any subscription fees.

To submit your document, go to the client portal tab, fill out the submission form, upload your document, and then click on submit!! It’s that easy!!

Upload your documents on our easy-to-use platform under the Client Portal. After submitting your document via our client portal, expect a follow-up email from us.

This email will inform you about the necessary steps to proceed and provide details about our terms of service. Once you agree to proceed with our service, you will receive an invoice for prepayment. Once you prepay the invoice, we will handle the rest!

Join us today for a seamless experience!

We charge a $58.00 service fee per document (not per page) plus the county recorder fee. Our service fee is non-refundable. 

You can opt for this option when completing the submission form in the client portal tab.

*At iRecord365, we offer convenient payment options such as credit/debit cards/ Zelle or ACH (checking account). Upon receiving our invoice, you will find a secure payment link for your convenience.

*All service fees include a $2.00 processing fee (non-refundable).

Want to fast-track your document submission process? Try our expedited e-recording option! 

This service costs $116.00 per document (not per page) plus the county recorder fee. Our service fee is non-refundable.

By selecting this option, you'll be moved to the front of our submission line with iRecord365. Keep in mind that although your document will be submitted on the same day, the recording date will be based on the clerk's processing date, not the submission date. 

You can opt for this expedited option when completing the submission form in the client portal tab.

*At iRecord365, we offer convenient payment options such as credit/debit cards/ Zelle or ACH (checking account). Upon receiving our invoice, you will find a secure payment link for your convenience.

*All service fees include a $2.00 processing fee (non-refundable).

We offer several different payment options which, will be offered in the invoice you receive with our payment link. We accept the following forms of payment:

• Credit Card: If you choose to pay with a credit card, please note that a 4% service fee will apply and is non-refundable in the event a refund is needed.

• ACH: If you prefer to pay via ACH, please keep in mind that we will need TO WAIT FOR YOUR PAYMENT TO CLEAR BEFORE we can submit your document. When paying via ACH, please note our maximum payment limits. Individuals can make payments of up to $250.00, while companies are allowed payments of up to $1000.00. There is no additional fee for using ACH as a payment method. If you choose to pay by ACH, there will be a waiting period of approximately 10 business days for payment processing before we can proceed with submitting your document for a new client or current client who does not have an ACH payment history. If you are a current client and have paid ACH prior the processing time is 1-3 business days.

• Check: In the event that you did not wait for the ACH payment to clear, you can overnight a physical check to us. We will be able to deposit the check once we receive it. Please inform us if you choose to mail in your payment.

• Zelle is accepted. Please note the information needed will be on your invoice. There is no additional fee for using Zelle as a payment method.

Once we have received payment for your invoice, we will send you proof of submission for your document request to the email address provided in the submission form.

Counties now offer the convenience of eRecording documents on the same day, as long as they are submitted within regular business hours. However, please note that processing times may vary and could be longer in some counties.

Please be aware that the county's turnaround time is beyond our control. Rest assured that we will submit your document on the same day we receive payment as long as it is within operating hours of iRecord365. The recording date will be the date when the document is processed by the clerk, not the date that your document is submitted.

Make sure to have your original documents ready for scanning! Then you will upload your scanned document to iRecord365 through our client portal. Please also see our "What are the document requirements for sending my documents to you? " for more details on how to prepare your documents via our website. 

For California Document Submission Only:

To ensure a smooth submission process, please be aware that all documents intended for submission to any county in California must be mailed to our office first.

While we will upload the attached documents in the submission form and provide you with an invoice for pre-payment, we cannot officially submit them to the requested county until we have received the original documents.

Rest assured, we prioritize the safety and security of your original documents. Simply send them to our office at 960 N Tustin Street, Suite 304, Orange CA 92867. 

Please adhere to the following requirements when submitting your documents:​

*Please upload your documents in order to be recorded. Documents must be scanned in BLACK and WHITE copy of the original file in a PDF format, size 8.5x11.

*Photos will not be accepted even in PDF format.

*Documents should be scanned at letter quality at 300 dpi or higher to retain as much detail as possible.

*Do not send individual pages.

Yes, as long as they are going to the same county and state. If you are submitting to different countries and states you will need a separate submission for each county and state that you are submitting to.

 

No, we only submit documents to the county recorder's office

While we do not offer document preparation services, we have a strong partnership with Innov 8 Notary, a nationwide and international notary service. Feel free to contact them for assistance with any of your document preparation needs. Please see below for more information. 

Nationwide Mobile Notary Services by Innov 8 Notary

At Innov 8 Notary, we understand that document preparation and notarization needs can arise anywhere and at any time. We prepare and notarize your documents hassle-free with our Remote Online Notarization (RON) services. Avoid rejections by the county clerk by ensuring your paperwork is error-free from the start.

If your document has been rejected, we'll help you make the necessary corrections for successful resubmission saving you time and frustration. 

Your Trusted Partner for Every Notary Need

Our commitment to excellence goes beyond notarization. We partner with leading services to ensure your document preparation process is seamless from start to finish. Trust us to connect you with the resources necessary to make informed decisions regarding your important documents.

Specializing in Diverse Notary Services:

  • Real Estate 
  • Estate Planning 
  • General Notary 

  • And So Much More!

Get in Touch with Us!

Our friendly team is eager to assist you. Give us a call or send us a text, or if you prefer, email us directly. At Innov 8 Notary, we're more than a service—we're your partner in navigating through your document notarization and preparation with ease and confidence.

If your document (s) are rejected, we will promptly provide you with the reason for rejection via the email provided in the submission form. This will allow you to make the necessary changes, and we will handle the resubmission process to the county on your behalf. We do charge a rejection fee of $58.00 for any subsequent rejections after the 2nd attempt.

This fee will be in addition to the fees that you have already paid for the previous submission of your document. Please note that all service fees including rejection fees are non-refundable.

If your rejected document is over 6 weeks old it will be permanently removed from our system and handled as a new submission with new fees. Your document would be submitted through the website and invoiced as such.